What’s the difference between carpet cleaning and carpet restoration?
Carpet cleaning focuses on removing dirt, dust, and minor stains to refresh your carpet, while carpet restoration is a more in-depth service. Restoration addresses severe stains, damage, or wear, often including fiber repair, color restoration, and specialized treatments to extend your carpet’s life.
How often should I have my carpets professionally cleaned?
We recommend professional cleaning every 6–12 months for most homes.
Are your cleaning products safe for children and pets?
Yes! We use non-toxic, eco-friendly cleaning products that are safe for children and pets. Our methods ensure a clean, healthy home without harmful chemicals.
Can you remove all stains from my carpet?
While we work hard to remove most stains, some older, deep-set, or chemically treated stains may be permanent. Our technicians assess each carpet individually and will provide honest advice on the best treatment.
How long does the cleaning process take?
The cleaning process usually takes 1–3 hours, depending on the size and type of carpet or rug.
What does carpet restoration include?
Carpet restoration can include deep stain removal, fiber repair, color restoration, fringe repair, and reshaping. It’s a comprehensive service aimed at bringing worn or damaged carpets back to life.
Do you provide pickup and delivery services for rugs?
Yes! RugBoost offers free pickup and delivery for rugs in NYC. Our team carefully transports your rugs, cleans them professionally, and returns them to your home safely.
How do I prepare my home before cleaning?
Clear the area of small furniture and personal items, vacuum if possible, and secure pets. Our team can guide you on any specific preparations for delicate or heavy rugs.
Can you handle antique or delicate rugs?
Absolutely! We specialize in cleaning delicate and antique rugs, using gentle techniques and specialized products that preserve the integrity and beauty of your valuable rugs.
What guarantees do you offer?
We stand behind our work with a satisfaction guarantee. If you’re not happy with the results, we’ll make it right at no extra cost.
